Find answers to your questions
- Application crashes right away when starting?
- Can I still use SkalarkiIO Profiler For P3D, Xplane, etc.?
- How do I uninstall USB drivers and Re-install ProfilerIO Drivers?
- How do I use the Custom Planes option?
- How do I use the Debug menu? What do these code numbers mean?
- I am unable to see my MCDU screen? It is just blank?
- Skalarki Profiler no longer finds any devices after installing this software
- Some of the commands are not working but most are?
- VSpeed call outs not working?
- Why are the FCU/EFIS dials not very responsive?
- Why is the VSpeed callouts and the panel dimming grayed out?
- I never got my license key?
- Can I use my license on multiple computers?
- Can you please explain the difference between a subscription and a license?
- Do you offer a free trial?
- How do I reset my license?
- I lost my license information, how do I retrieve it?
- What is your return/refund policy?
- When will I receive my license?
What are the differences between subscriptions?
Here is a breakdown of our subscription offerings. All paid subscriptions can be cancelled anytime and are subject to change.
You must own the Skalarki Driver to use subscriptions. This means you need to purchase our Skalarki Driver before using subscriptions.
Skalarki Driver Subscriptions:
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Trial Subscription (Free for new users, 3-days)
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Full control of the FlyByWire A32NX only.
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All hardware supported (GLARE, PEDESTAL, OVHD, MIP, etc.).
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Limited support (via Discord only).
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No ticket support.
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No updates.
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No enhancement features (Dome Lights, VSpeeds).
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60-minute session timeout.
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One-Time Purchase Subscription (Included with default software purchase)
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Full control of the FlyByWire A32NX only.
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All hardware supported (GLARE, PEDESTAL, OVHD, MIP, etc.).
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Standard support (Mon-Thurs, 10am-3pm US AZ).
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Standard ticket response time (within 48 hours during support times).
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Free lifetime updates.
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No enhancement features (Dome Lights, VSpeeds).
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No Custom Plane option.
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Monthly FCU Subscription ($4.99/month, cancel anytime)
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Full control of the FlyByWire A32NX only.
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All hardware supported (GLARE, PEDESTAL, OVHD, MIP, etc.) on FlyByWire A32NX only.
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Glare/FCU supported on all other planes on ALL our current plane integrations.
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Full Glare/FCU support on Fenix A320.
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Standard support (Mon-Thurs, 10am-3pm US AZ).
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Standard ticket response time (within 48 hours during support times).
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Free lifetime updates.
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No enhancement features (Dome Lights, VSpeeds).
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Custom Plane Addon can be used.
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Discounts on multi-month purchases:
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$4.99/monthly.
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$9.99/every 3 months (1-Month Free).
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$19.99/every 6 months (2-Months Free).
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$44.99/every 12 months (3-Months Free).
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Monthly Standard Subscription ($9.99/month, cancel anytime)
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Full control of all planes on ALL our current plane integrations.
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All hardware supported (GLARE, PEDESTAL, OVHD, MIP, etc.) on FlyByWire A32NX only.
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Full Fenix A320 support including all displays.
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Extended support (Mon-Sat, 9am-5pm US AZ).
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Expedited ticket response time (within 12 hours during support times).
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Free lifetime updates.
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VSpeed audio callouts for all included planes.
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Any future enhancements.
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Dome light control via the application.
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Custom Plane Addon can be used.
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Discounts on multi-month purchases:
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$9.99/monthly.
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$19.99/every 3 months (1-Month Free).
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$39.99/every 6 months (2-Months Free).
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$89.99/every 12 months (3-Months Free).
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Updated on 03 Jan 2025
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