Find answers to your questions
- Application crashes right away when starting?
- Can I still use SkalarkiIO Profiler For P3D, Xplane, etc.?
- How do I uninstall USB drivers and Re-install ProfilerIO Drivers?
- How do I use the Custom Planes option?
- How do I use the Debug menu? What do these code numbers mean?
- I am unable to see my MCDU screen? It is just blank?
- Skalarki Profiler no longer finds any devices after installing this software
- Some of the commands are not working but most are?
- VSpeed call outs not working?
- Why are the FCU/EFIS dials not very responsive?
- Why is the VSpeed callouts and the panel dimming grayed out?
- I never got my license key?
- Can I use my license on multiple computers?
- Can you please explain the difference between a subscription and a license?
- Do you offer a free trial?
- How do I reset my license?
- I lost my license information, how do I retrieve it?
- What is your return/refund policy?
- When will I receive my license?
How do I get Sales, Subscription, or License support?
We offer several ways to get support:
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Discord: This is our preferred and fastest method of support. Join our Discord server for daily assistance. Come to the #pre-sales channel.
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Email: You can email us at sales@de-flight.com, although this is the slowest method. We recommend using the above two methods for quicker responses.
Updated on 03 Jan 2025
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