Find answers to your questions
- Application crashes right away when starting?
- Can I still use SkalarkiIO Profiler For P3D, Xplane, etc.?
- I am unable to see my MCDU screen? It is just blank?
- Skalarki Profiler no longer finds any devices after installing this software
- Some of the commands are not working but most are?
- Why are the FCU/EFIS dials not very responsive?
- Why is the VSpeed callouts and the panel dimming grayed out?
- I never got my license key?
- Can I use my license on multiple computers?
- Can you please explain the difference between a subscription and a license?
- Do you offer a free trial?
- How do I reset my license?
- I lost my license information, how do I retrieve it?
- What is your return/refund policy?
- When will I receive my license?
Skalarki Profiler no longer finds any devices after installing this software
When you install the standalone driver, new USB drivers are installed that are not compatible with Profiler. You must uninstall them and reinstall the Skalarki USB drivers that come with our driver. Once you complete this process, you will be able to access your products again.
We have provided a way to do this by going to the “Hardware Status” page and clicking “Drivers Button”. When doing so you will be provided with 2 .exe files for Install/Uninstall.
For any issues related to Skalarki ProfilerIO and its functionality, please contact Skalarki support directly. We are not affiliated with them and do not support their software.
Updated on 08 Aug 2026
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