Find answers to your questions
- Application crashes right away when starting?
- Can I still use SkalarkiIO Profiler For P3D, Xplane, etc.?
- I am unable to see my MCDU screen? It is just blank?
- Skalarki Profiler no longer finds any devices after installing this software
- Some of the commands are not working but most are?
- Why are the FCU/EFIS dials not very responsive?
- Why is the VSpeed callouts and the panel dimming grayed out?
- I never got my license key?
- Can I use my license on multiple computers?
- Can you please explain the difference between a subscription and a license?
- Do you offer a free trial?
- How do I reset my license?
- I lost my license information, how do I retrieve it?
- What is your return/refund policy?
- When will I receive my license?
When will I receive my license?
When you purchase any of our products, you will receive and email confirmation. You can then login to your account from our website and go to licenses. It will show you them there if the order has been placed. If you do not see anything please contact us right away.
Updated on 08 Aug 2026
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